Terms of Use

By using 7ashour.com, you agree to the following terms:

1. Introduction and Acceptance of Terms

By accessing or using 7ashour.com (“Website”), you agree to be bound by these Terms & Conditions and all applicable laws. If you do not agree, please do not use our Website or services.

2. Definitions

  • “We”, “Us”, “Our”: refers to 7ashour.
  • “You”, “Customer”, “User”: refers to the individual accessing or purchasing from the Website.
  • “Products”: refers to clothing and related items customized with QR codes.
  • “Services”: refers to all offerings, including QR code generation, customization, and order processing.

3. Eligibility to Use the Website/Platform

  • You must be 18 years or older, or have parental/guardian permission.
  • You must provide accurate and complete information during checkout.
  • We reserve the right to suspend accounts for fraudulent or unlawful activity.

4. User Accounts and Responsibilities

  • Users are responsible for maintaining confidentiality of their account details.
  • Users agree not to upload or request QR content that violates laws, includes hate speech, nudity, or violence.
  • We may suspend or remove accounts that breach these responsibilities.

5. Products and Services

  • All items are customized and produced on demand.
  • Availability is subject to stock, production capacity, and payment confirmation.

6. Pricing and Payment Terms

  • Prices are listed in USD (or equivalent local currency) at checkout.
  • Payment must be completed at the time of order using approved methods.
  • We may run promotions, discounts, or free shipping offers from time to time.

7. Order Processing and Confirmation

  • Orders typically take 2–3 business days for printing and preparation.
  • You will receive an Email/SMS confirmation with your order details.
  • Custom QR codes are generated and linked during production.

8. Shipping and Delivery Policy

  • Regions Served: Lebanon, Gulf Countries (KSA, UAE, Kuwait, Qatar, etc.), and International (upon request).
  • Delivery Times:
    • Lebanon: 2–4 business days
    • Gulf: 5–9 business days
    • International: 7–14 business days
  • Shipping Fees: Calculated at checkout based on destination.
  • Tracking: You will receive tracking details once shipped.
  • Delays may occur due to holidays, customs, or unforeseen events.

9. Returns and Refunds

  • Because items are personalized, returns/exchanges are not accepted except in cases of:
    • Damaged or defective products
    • Incorrect items received
  • Non-refundable cases include wrong size selection, change of mind.
  • To request a refund/replacement:
    • Contact us within 3 days of delivery
    • Provide order number, photos of issue, and description
  • Lost or undelivered orders: We will work with the courier; if confirmed lost, we will resend or refund.

10. Intellectual Property Rights

  • All content on the Website (logos, designs, graphics, software) belongs to 7ashour.
  • You may not copy, distribute, or use our intellectual property without written consent.

11. Prohibited Uses

You may not use the Website for:

  • Illegal purposes
  • Distributing harmful or malicious content
  • Violating third-party rights
  • Uploading offensive QR content

12. Privacy and Data Protection

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your information.
Key points:

You can request deletion or modification of your data at support@7ashour.com

We collect name, email, phone, address, and QR content for order processing.

We do not sell/share your data, except with payment/delivery providers.